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Monogram

FREQUENTLY ASKED QUESTIONS

How do I track my order?

You will receive an email notification for all the steps from order acceptance until order delivery.

What is your refund policy?

Orders can be refunded if it is in new condition, once we check the item we will send you a refund within 3 weeks to your bank acount once we accept it.

Which countries do you ship to?

.Locally and worldwide

How do I return or modify an order?

 First of all, we highly recommend to choose the size and item color carefully.

You can contact us Via WhatsApp or Email and we will look into the case and let you know about the exchange or refund approval.

 

 

WhatsApp Number: +97455805071

Email: monogramqat@gmail.com

My product was damaged upon arrival. What should I do?

In that case, you can reach us on WhatsApp by sending a picture and the damage details then we will look into the issue immediately. 

 

WhatsApp Number: +97455805071

Email: monogramqat@gmail.com

I have a design for a customized order, how do I send it to you?

We will be glad to check your design either by sending it to our email address or through WhatsApp.

 

 

WhatsApp Number: +97455805071

Email: monogramqat@gmail.com

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